Maintains up-to-date information of casino events to ensure guests will receive accurate and prompt information when requested.Assists guests by directing them to appropriate areas and contact department for guest needs while always exhibiting a friendly, helpful and courteous manner with our guests.Light clerical work to include but not limited to envelope stuffing, filing, faxing and copying.

Resolves guest opportunities, conflicts or complaints on behalf of the company in a fair and equitable manner.

Answers calls and proactively assists customers (internal and external) with their concerns.

Assists and supports the Marketing Department with casino promotions and events on select shifts by performing various duties to support customers’ visits and/or events including working the events.

You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.Ĭlick HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced.

We’re always looking for talent that believes in having fun.

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